Privacy Policy
Last Updated: May 1, 2025
Relvoro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website relvoro.online and use our personalized mentorship services for social casino game developers.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or mentorship program
- Subscribe to our newsletter or communications
- Participate in one-on-one guidance sessions
- Submit code for review
- Contact us via email or contact forms
- Participate in surveys or provide feedback
This information may include:
- Name and contact information (email address, phone number)
- Professional information (job title, company, experience level)
- Account credentials (username, password)
- Payment and billing information
- Code samples and project information
- Communication preferences
1.2 Automatically Collected Information
When you access our website, we may automatically collect certain information, including:
- IP address and location data
- Browser type and version
- Device information and operating system
- Pages viewed and time spent on pages
- Referring website addresses
- Date and time of visits
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience. These technologies help us:
- Remember your preferences and settings
- Understand how you use our services
- Improve website functionality and performance
- Deliver personalized content and recommendations
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing and managing mentorship programs and services
- Processing payments and transactions
- Communicating with you about your account and services
- Conducting code reviews and providing feedback
- Scheduling and facilitating one-on-one guidance sessions
- Sending educational content, updates, and promotional materials
- Improving our website, services, and user experience
- Analyzing usage patterns and trends
- Responding to inquiries and providing customer support
- Preventing fraud and ensuring security
- Complying with legal obligations
3. How We Share Your Information
We may share your information in the following circumstances:
3.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, including:
- Payment processing and billing services
- Email delivery and communication platforms
- Cloud storage and hosting providers
- Analytics and performance monitoring services
- Customer relationship management systems
3.2 Mentors and Instructors
We may share relevant information with assigned mentors and instructors to facilitate personalized guidance, code reviews, and career development support.
3.3 Business Transfers
If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
3.4 Legal Requirements
We may disclose your information when required by law or in response to:
- Legal processes or government requests
- Protection of our rights, property, or safety
- Enforcement of our terms and policies
- Prevention of fraud or security threats
3.5 With Your Consent
We may share your information for other purposes with your explicit consent.
4. Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure server infrastructure and access controls
- Regular security assessments and updates
- Employee training on data protection practices
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:
- The nature of the information collected
- The purpose for which it was collected
- Legal and regulatory requirements
- Legitimate business needs
When information is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
6.1 Access and Correction
You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
6.2 Deletion
You may request deletion of your personal information, subject to certain legal exceptions and obligations.
6.3 Data Portability
You may request a copy of your personal information in a structured, commonly used format.
6.4 Opt-Out
You can opt out of receiving promotional communications by:
- Clicking the unsubscribe link in our emails
- Updating your communication preferences in your account settings
- Contacting us directly at contact@relvoro.online
6.5 Cookie Management
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers. We take appropriate measures to ensure your information receives adequate protection.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this policy
- Sending you an email notification for significant changes
Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Relvoro
52, 54 High St, Melbourne
Derby DE73 8GJ
United Kingdom
Email: contact@relvoro.online
Phone: +442890247743
12. Additional Information
12.1 Code and Project Information
When you submit code for review or share project information as part of our mentorship services, we treat this information as confidential. We use it solely for the purpose of providing guidance and feedback. Your code will not be shared with third parties without your explicit consent, except with your assigned mentor.
12.2 Session Recordings
One-on-one guidance sessions may be recorded for quality assurance and educational purposes. You will be notified before any recording begins, and you have the right to decline recording. Recordings are stored securely and are accessible only to you and your mentor unless you provide consent for other uses.
12.3 Analytics and Improvement
We may use aggregated and anonymized data for analytics, research, and service improvement purposes. This data cannot be used to identify individual users.
By using our services, you acknowledge that you have read and understood this Privacy Policy.