Terms of Use
Last Updated: January 30, 2025
Welcome to Relvoro. These Terms of Use govern your access to and use of our website, services, and mentorship programs. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account, enrolling in our mentorship programs, or otherwise accessing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you may not use our services.
2. Description of Services
Relvoro provides personalized mentorship programs for social casino game developers, including:
- One-on-one mentorship sessions with industry experts
- Code review and technical feedback services
- Career development guidance and support
- Educational resources and materials related to social casino game development
- Access to our online learning platform and community features
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
3. Eligibility and Account Registration
3.1 Eligibility
You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these terms.
3.2 Account Registration
To access certain features of our services, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access or security breach
- Accept responsibility for all activities that occur under your account
3.3 Account Termination
We reserve the right to suspend or terminate your account at our discretion if you violate these terms or engage in conduct we deem inappropriate or harmful to our services or other users.
4. Payment and Billing
4.1 Fees and Pricing
Certain services require payment of fees. All fees are stated in the applicable currency and are subject to change with reasonable notice. You agree to pay all fees associated with your selected mentorship program or services.
4.2 Payment Methods
We accept various payment methods as indicated during the purchase process. By providing payment information, you represent that you are authorized to use the designated payment method.
4.3 Billing Cycle
Subscription-based services are billed on a recurring basis according to the billing cycle you selected. You authorize us to charge your payment method automatically until you cancel your subscription.
4.4 Refunds and Cancellations
Refund and cancellation policies vary depending on the specific service or program. Please refer to the applicable program terms or contact us for specific refund information. Generally, fees paid for completed mentorship sessions are non-refundable.
5. User Conduct and Responsibilities
When using our services, you agree to:
- Comply with all applicable laws and regulations
- Respect the intellectual property rights of others
- Behave professionally and respectfully toward mentors and other users
- Not use our services for any unlawful or unauthorized purpose
- Not interfere with or disrupt the integrity or performance of our services
- Not attempt to gain unauthorized access to our systems or networks
- Not transmit viruses, malware, or other malicious code
- Not harass, abuse, or harm other users or our staff
- Not impersonate any person or entity
- Not collect or harvest information about other users without consent
6. Intellectual Property Rights
6.1 Our Content
All content, materials, and resources provided through our services, including text, graphics, logos, videos, software, and educational materials, are owned by or licensed to Relvoro and are protected by copyright, trademark, and other intellectual property laws.
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for personal, non-commercial purposes in accordance with these terms. You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise exploit our content without express written permission.
6.3 User Content
You retain ownership of any code, materials, or content you submit during mentorship sessions. By submitting content to our platform, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content solely for the purpose of providing our services to you.
6.4 Feedback
If you provide feedback, suggestions, or ideas about our services, you grant us the right to use such feedback without compensation or obligation to you.
7. Confidentiality
During your participation in our mentorship programs, you may receive access to confidential information, including proprietary techniques, business strategies, and unpublished materials. You agree to:
- Maintain the confidentiality of such information
- Use confidential information only for your intended learning purposes
- Not disclose confidential information to third parties without authorization
- Return or destroy confidential materials upon request or termination of services
8. Third-Party Links and Services
Our services may contain links to third-party websites, resources, or services. We do not endorse and are not responsible for the content, accuracy, or practices of third-party sites. Your use of third-party services is at your own risk and subject to their respective terms and conditions.
9. Disclaimers and Limitations of Liability
9.1 Service Availability
Our services are provided on an "as is" and "as available" basis. We do not guarantee that our services will be uninterrupted, error-free, or free from viruses or other harmful components.
9.2 No Warranties
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no guarantees regarding:
- The accuracy, completeness, or reliability of our content
- Career advancement or employment outcomes
- Skill improvement or professional success
- Compatibility with your specific development needs
9.3 Limitation of Liability
To the maximum extent permitted by law, Relvoro and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or opportunities, arising from:
- Your use or inability to use our services
- Any unauthorized access to your account or data
- Any errors or omissions in our content
- Any conduct or content of third parties
Our total liability for any claim arising from these terms or our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Relvoro and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising from:
- Your violation of these Terms of Use
- Your use or misuse of our services
- Your violation of any rights of another party
- Your breach of any applicable laws or regulations
11. Privacy and Data Protection
Your use of our services is subject to our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.
12. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. We will notify you of material changes by posting the updated terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the revised terms.
13. Termination
13.1 Termination by You
You may terminate your account at any time by contacting us at contact@relvoro.online. Termination does not relieve you of any payment obligations for services already provided.
13.2 Termination by Us
We may suspend or terminate your access to our services immediately, without prior notice, if you breach these terms or engage in conduct we determine to be harmful or inappropriate.
13.3 Effect of Termination
Upon termination, your right to use our services ceases immediately. Provisions of these terms that by their nature should survive termination shall remain in effect, including intellectual property rights, disclaimers, limitations of liability, and indemnification obligations.
14. Dispute Resolution
14.1 Informal Resolution
If you have any dispute with us, you agree to first contact us at contact@relvoro.online and attempt to resolve the dispute informally.
14.2 Arbitration
Any dispute that cannot be resolved informally shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.
14.3 Class Action Waiver
You agree that any arbitration or proceeding shall be limited to the dispute between you and Relvoro individually. To the fullest extent permitted by law, you waive any right to participate in a class action lawsuit or class-wide arbitration.
15. General Provisions
15.1 Entire Agreement
These Terms of Use, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Relvoro regarding your use of our services.
15.2 Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15.3 Waiver
Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
15.4 Assignment
You may not assign or transfer these terms or your account without our prior written consent. We may assign our rights and obligations under these terms without restriction.
15.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or governmental actions.
15.6 Headings
Section headings are for convenience only and do not affect the interpretation of these terms.
16. Contact Information
If you have questions, concerns, or complaints regarding these Terms of Use, please contact us:
Relvoro
52, 54 High St, Melbourne
Derby DE73 8GJ
United Kingdom
Email: contact@relvoro.online
Phone: +44 2890 247743
17. Acknowledgment
By using our services, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by their provisions. If you do not agree to these terms, you must discontinue use of our services immediately.